Privacy Policy

Last updated: July 2026

1. Information We Collect

We collect information you provide when booking tours, including your name, email, phone number, pickup address and special requests. We also collect payment information processed securely via Stripe.

2. How We Use Your Information

• To process and manage your bookings
• To send booking confirmations and updates
• To provide customer support
• To share necessary details with our tour partners (e.g. pickup address, guest count)
• To send promotional emails (only if you subscribe)

3. Data Sharing

We share your booking details with the relevant tour operator/partner to fulfil your booking. We do not sell your personal data to third parties.

4. Data Security

We use secure Stripe payment processing and do not store your card details. All personal data is stored securely and access is restricted.

5. Your Rights

You have the right to access, correct or delete your personal data. Contact us at hello@pikatour.com to exercise these rights.

6. Cookies

We use cookies to improve your experience, remember your currency preference and analyse website traffic.